FAQ

Do you have a question?

A number of the most frequently asked questions about becoming a D4 customer are presented below. If you cannot find the answer you are looking for, please contact us via the contact form or on tel. +45 4590 3150.

FAQ

Yes. D4InfoNet has a very flexible structure, and all web applications can be inter-related. D4Infonet’s web applications are open and interactive elements that serve as building blocks with countless combination options. You can therefore easily put together an IT solution that meets your company’s specific needs.

Yes, D4Infonet’s web applications are designed around standard functionalities. This means that you can use, manage and control each application however you want. This flexibility allows the user interface and functionality to be adapted and personalised as required. You can do this without external assistance from our consultants. But if you do need help, we are always available.

No, this is generally not the case. Our web applications are browser-based. This means we only need to install D4InfoNet on your server, and then you will have access via your Internet connection. See our technical specifications here.

Yes, you can either install D4InfoNet on your own server or get a hosted solution with us.

Yes, we are continually working to refine D4InfoNet. Our updates include new features which we have developed based on customers’ feedback. So we are continually maintaining the software solution you have chosen.

You decide which employees are given access to D4InfoNet. You define your own user rights, laying out the framework for how the software is used. All web applications offer easy user segmentation.

Yes, D4InfoNet can import and export data to and from external sources. This makes it quick and easy to interact with financial management systems, customer databases, Microsoft SharePoint, etc.

Yes, D4InfoNet comes with the option of Danish, English and German as standard languages. If you need other languages, we will find a solution for you.

User-friendliness is a top priority. All our web applications have an intuitive interface, with command paths similar to those you know from the Internet. This means that your employees can quickly learn to use D4InfoNet. Read what our customers have to say about us here.

Yes. When you buy web applications from us, introductory training is included in the price. Our consultants give your users thorough training, so they are familiar with the various features of the applications.

We offer a telephone helpline Monday to Thursday, 8:30 am to 4.00 pm CET, and Friday 8:30 am to 3.30 pm CET. Our consultants are standing by the phones ready to give advice and guidance, and all types of questions are welcome. You can also send us an email. If you want technical support 24/7, please call our helpline number to find out more about this option. The number is + 45 4590 3150.

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